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Showing articles from SmartCare tag

SmartCare: Scanned Document Not Displaying Or Missing Contents When Viewed

SmartCare will sometimes not be able to display a scanned document, or will not display all of the content in the document. This is due to how the file was saved prior to scanning/uploading the document.  These can be corrected by Printing (saving) the document as a .PDF file and reuploading the document to the cl…

SmartCare: Edit a Recurring Service Schedule

Open Service and select Edit Recurring Select an End Date the Click Ok  You will be taken to a blank Service Note page where you can just select X in the top right corner

SmartCare: Changing Your Signature Suffix

To change your signature suffix, follow these steps: 1.) Log onto SmartCare 2.) In the upper right, click on your name and select 'My Preferences' 3.) Scroll to the bottom of the General Tab and enter the desired signature suffix 4.) Click Save to save your changes. Your signature will now include th…

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